How to Request a Correction to a Pending Product Submission
Last updated 18 days ago
Submitted a product and noticed that some of the information needs to be corrected? You can let us know so our Product Database team can review the information and make any necessary updates.
How to request a correction
- Go to the product page of the submitted product.
- Select Suggest an Edit.
- Describe what needs to be corrected.
- Alternatively, you can send an email to [email protected].
What to include in your request
To help our Product Database team review your request more quickly, please provide complete and accurate information whenever possible.
Product name and brand
Include the exact name and brand of the product. You can also include a link to the product page.
Information that needs to be corrected
Tell us what information needs to be changed. This could include the product name, category, ingredient list, product image, or product variant.
Correct information
Provide the information that should replace the existing details. Please be as specific and accurate as possible.
Supporting information
If available, include supporting information such as:
- A photo of the product or packaging
- A clear photo of the ingredient list
- A link to the brand’s official product page
This is especially helpful for ingredient list corrections, as formulas can vary by region or change over time.
Already submitted the product?
There’s no need to submit the same product again. Simply use Suggest an Edit on the existing product page or email us with the details that need to be corrected.
Providing complete and accurate information in your first message helps our team review your request faster by reducing the need for follow-up questions. It also helps us keep SkinSort’s product information accurate and up to date.
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