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There's some lab work behind its reputation; in one study, it acted as an antioxidant and calmed inflammation in human immune cells. But it also killed skin cells (keratinocytes) in a dish.

It stopped damaging those cells and still reduced swelling in mice when the researchers wrapped it in tiny capsules to slow its release.

One study that is quoted out of context frequently: clove oil killed human skin and blood vessel cells at levels as low as 0.03%, and about 73% of that came down to eugenol. Keep in mind those were bare cells sitting in a dish with no skin barrier in the way (which is a lot harsher than what happens on your actual face).

On concentrations, it is restricted to 0.64% in leave-on products + body products, 0.21% in baby + lip products, 2.5% in fine fragrance and 4.9% in rinse-off. Real formulas usually land far below those caps.

Allergy is the actual story with this ingredient. It is one of the eight markers dermatologists use for allergy testing, and the EU requires it to be named on the label above 0.001% in leave-on and 0.01% in rinse-off products.

It is also a prohapten, meaning it needs enzymatic activation in skin to become allergenic, so sensitivity varies between people.

Rates are modest but not trivial: in a classic EECDRG multicentre study, 13 of about 1,300 patch-tested patients reacted to eugenol, and in eugenol-allergic subjects the lowest positive patch test concentration was 0.031%, with 56% reacting in a 21-day repeated open application test at 0.5% to 2.7%.

Normal use levels are generally fine if you are not already sensitized.

According to the EU, this ingredient is a known allergen and some people may develop skin sensitivity from repeated exposure.